Jim Harris, Managing Partner:
Revenue Cycle Partners is the culmination of Jim Harris' more than 22 years of healthcare industry experience. Jim brings over 15 years of senior hospital financial management experience to Revenue Cycle Partners. Prior to working as a healthcare executive, Jim spent eight years in healthcare management consulting with Arthur Andersen & Co. and Touche Ross & Co. While CFO for a $250M multi-hospital system, Jim directed a revenue cycle re-engineering project to include a centralized business office, pre-service scheduling and registration, pre-billing data verification, and patient/guarantor-focused, yet financially responsible, self-pay management. The program resulted in a $10M annual increase to net patient revenue without increasing hospital charges.

In his most recent responsibilities for another multi-hospital system, Jim created a self-pay outsourcing program that increased annual self-pay recoveries, reduced bad debt expenses, accelerated cash receipts thus reducing self-pay receivables, and improved patient/guarantor satisfaction. Enhanced versions of these same programs are now available, with the same state of the art technology, through Revenue Cycle Partners.

Jim is a CPA and received his undergraduate degree from Claremont McKenna College and his MBA from UCLA. He has presented several topics regarding revenue cycle management to the Healthcare Financial Management Association Annual National Institute. In these presentations, Jim has focused on the quantitative and qualitative opportunities to improve revenue cycle management and the benefits that outsourcing offers.

Scott Morgan, Partner:
Scott Morgan brings to Revenue Cycle Partners an extensive background in technology and call center management. Scott handled a national accounts territory for Digital Systems International, the premier provider of outbound call center management solutions. While at Digital, Scott sold and managed the installation of a number of systems in the utility, medical, and telemarketing industries.

After leaving Digital, Scott created a hospital self-pay outsourcing division for a company involved in consumer debt management. Scott was responsible for the creation of the call center to include specifications of all technology platforms as well as onsite implementations. Scott was instrumental in the creation of the vision of Revenue Cycle Partners and its successful on-going operations.

Scott's most recent involvement was the founding of an e-business consulting firm. This company provided web-based development services for national clients such as AutoZone, International Paper, and The Boeing Company. Scott was responsible for managing the development projects from an executive level while interfacing with the clients to ensure the application met their expectations.

Lisa Hammond, Operations Director - Corporate/Montana:
Lisa has been with Revenue Cycle Partners since its inception. Lisa comes to Revenue Cycle Partners with over 12 years of medical claims processing experience. Lisa managed the claims processing function for a third party administrator (TPA) EBMS, one of the largest TPA companies in the Northwest Region. Lisa held the position as Claims Manager for 8 years and has over 14 years of healthcare call center management experience.

Jeff Kessler, Controller:

Jeff received his undergraduate degree (General Business – Accounting Option) from Montana State University – Billings, and his Master of Business Administration degree from the University of Kansas. Jeff is a CPA and has 18 years of health care experience. Past healthcare positions include those of Financial Analyst (Billings Clinic), Controller of a Orthopedic medical practice, and Manager of Audit and Consulting Services with Catholic Healthcare Audit Network (CHAN). Immediately prior to joining RCP, Jeff was the Director of Finance at St. Vincent Healthcare in Billings, MT.

Brandi Rudd, Operations Director - Iowa:
Brandi has been with Revenue Cycle Partners for over 3 years. Brandi has been involved as a SCORE coach at RCP and has helped to develop the SCORE program at RCP. Her involvement also has included training and she assisted with the implementation of a Quality Assurance program at RCP. Prior to RCP, Brandi was employed by EBMS, a large third-party insurance administration company. She processed medical, dental, and vision claims and in her last position at EBMS was an Internal Auditor. Brandi was also involved with training and assisted in implementing a training manual. Her educational background is a Bachelors of Science in Business Management.

Kim Neufeld , Patient Service Manager - Montana:
Kim has over 21 years in Healthcare Management experience. Prior to RCP, Kim was employed by EBMS, a large third-party insurance administration company, she processed medical, dental, and vision claims at EBMS as a Claims Processor. Kim was also on the Advisory Board while at EBMS, which was instrumental in providing long term business process direction.

Ramona Redd , Patient Service Manager - Iowa:

Ramona began with Revenue Cycle Partners on April 14, 2008. Ramona has spent 26 years in the medical field in various capacities.

Ramona’s experience and background is with Aetna Insurance Company where she spent 14 years in their Employee Benefits division. She later joined a CBO in the Kansas City, Missouri area where she spent 4 years in their Billing along with Information Services.  Lastly, Ramona spent 8 years with Van G. Miller and Associates dba Homelink as their Associate Vice President of the Business Office Operations primarily focusing in the Billing, Collections and Payables aspects of this Home Medical Equipment Ancillary Provider group.  

Kim Lehnen, Corporate Training Coodinator- Montana:
Kim started with Revenue Cycle Partners the first day the company opened for business. Kim's experience and background is with Deaconess Billings Clinic where she spent 10 years as a Financial Counselor.

Kim was instrumental in much of the staff training when Deaconess Billings Clinic converted to a new patient accounting system. Kim has over 10 years of medical claims processing, medical billing, and call center experience.

Denise Baty-Johnson , Quality Assurance and Training Manager - Iowa:
Denise joined the Revenue Cycle Partners family in 2005. Denise has over five years of experience in the insurance industry. She was previously affiliated with Principal Financial Group where she worked intimately with medical, dental, and vision benefits. Before transitioning to the Training and Quality Assurance Manager, Denise served as a Team Lead at RCP.

Jeff Morgan, CHFP, Business Development Director:
Jeff has over ten years of experience in technology system sales and marketing. The last five years have been focused on call center technology and outsourcing services.

Lana Deeney, Sr. Healthcare Financial Analyst:
Lana is a CPA and graduated from Montana State University with a Bachelor's Degree in Business Accounting. Lana's experience includes 20 years of public accounting, healthcare financial analysis and healthcare auditing. Lana began her career with KPMG where she was first exposed to the healthcare industry. An interest in the healthcare field led to a career with Billings Clinic. Billings Clinic is a unique multispeciality group practice comprising over 200 physicians and providers and includes a 272 bed trauma hospital. Analysis work included long-term financial planning, budgeting, productivity, cost accounting, and the integration of clinic and hospital operations during the merger. Lana's healthcare auditing career was with CHAN Healthcare Auditors which specializes in performing internal auditing services (financial, operational and compliance) to hospital owners and clients across the United States.

Carl Johnson, Information Technology Director - Corporate:
Carl has ten years experience in the IT industry and is certified as an MCSE, CCNA, and the NOBLE Systems - Call Management System expert. Carl has extensive experience in all types of systems and software; some of which include UNIX, OS/400, Windows, Oracle, Microsoft SQL Server, and IBM DB2. Carl is also an accomplished programmer with previous clients, such as Philip Morris USA. Carl has been instrumental in providing RCP's clients with exceptionally timely and accurate reporting. His educational background is a Bachelors of Science Degree in Business Management, majoring in Management Information Systems.