Events

Thank you for your interest in Events at RCP

To receive complimentary PDFs of our past Webinars and audio conferences, please select Webinar or audio conference and complete the login.

Improve performance and patient relations through call center and customer service focused training…

Patient expectations for customer service in healthcare are increasing. With price transparency on the horizon and HSAs in place, one of the only few competitive advantages hospitals will have to increase market share is their customer service and work quality from the business office.

Are improving customer service and training business office personnel a strategic initiative for you this year? What if you could get complimentary letters from the patients you serve and improve your hospital's bottom line?

If you want to know whether or not there is a better way to providing world-class customer service and training business office personnel while improving net patient revenue, this audio conference is for you!

Financial Assistance & Charity Care
Featuring Sandra Wolfskill
A Webinar follow-up to the HFMA Article “Caring for the Uninsured-A Financial Executive’s Top 10 List”

Are improving the charity to bad debt ratio, staying compliant with federal and state legislation, and achieving excellent patient relations important to you? If so, this Webinar is for you!

Revenue Cycle Partners (RCP) is pleased to sponsor this special educational session featuring Sandra Wolfskill, FHFMA, the nation’s most-respected visionary in best-practice, patient-focused revenue cycle enhancements. This webinar is a follow-up to Ms. Wolfskill’s March 2007 HFMA article titled: “Caring For The Uninsured - A Financial Executive’s Top 10 List”

Ms. Wolfskill has designed this fast-paced session especially for financial executives who are searching for the real answers to the growing challenges of managing financial assistance programs.
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There’s a New Equation in Healthcare Finance
Patient Loan Program
In just 45 minutes you can learn how others are increasing their cash by 15% plus adding a patient benefit.

Revenue Cycle Partners (RCP) is pleased to invite you to participate in a free, educational Webinar tailored specifically to CFOs and other top-level executives.

We'll explain how a medical loan program can immediately increase your cash flow, improve patient satisfaction and eliminate time-consuming collection efforts. And, this can be done with no discount or loan processing fees charged to the patient or healthcare system. When you register to attend this informative Webinar, you will also receive a free White Paper on the benefits of a self-pay medical loan program.
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Managing Your Self Pay Portfolio
featuring Bobette Gustafson
Learn essential strategies to reduce self-pay pressure on you and your patients.

Revenue Cycle Partners (RCP) is pleased to invite you to participate in a free, educational webinar. “Effective Strategies for Managing Your Self-Pay Portfolio & Patient Relations” Guest Presenter: Bobette Gustafson, President & Founder, Gustafson + Associates, Inc.

This fast-paced 60-minute session will include 45 minutes of powerful, executive-level information you can immediately use to improve your bottom line, and 15 minutes of interaction with the speaker.
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E-Flyers:

Patient expectations for customer service in healthcare are increasing. Location, quality of care, and affiliation with a local doctor are no longer the deciding factors for patients when choosing a healthcare provider. With price transparency on the horizon, one of the only few competitive advantages hospitals will have to increase market share is their customer service and work quality from the business office. What if you could get complimentary letters from the patients you serve and improve your hospital's bottom line?
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